From basic inquiries to intricate details, we’ve collated the most common queries from our user base.
The csdigistore Market is a platform where you can buy items from your favorites CSGO game. We can guarantee you smooth and safe transactions. Our goal is to offer you the items you want for the prices you’re gonna love.
We currently offer two payment providers on the csdigistore Market. Remember, that any payment provider may add additional commissions on your transaction or put daily limits for the payments.
No, Steam account cannot be unlinked from your cs2store account.
According to our Terms of Service, a purchased item cannot be returned.
We kindly ask you to cautiously read our Terms and Service in order to avoid similar situations in the future.
All of the items bought on the csdigistore Market can be found in your csdigistore Account. It is accessible from a dropdown menu in the upper right corner.
The process is almost instant. The moment we receive confirmation about a completed order, the purchased goods will be visible in your csdigistore Account.
Remember that items with a Trade Lock cannot be withdrawn right away. They will be available soon, after a visible period of time.
We are providing information about the current value of each item as well as the recommended listing price. However, the final decision about the price can change due to the market conditions.
All your purchased items can be found at your csdigistore Account. It is accessible from a drop-down menu when you click on your account displayed in the top-right corner. Use a “withdraw” option to transfer your purchased skin.
The delivery process starts shortly after the request for item withdrawal. Please keep in mind, that you have 10 minutes to accept a trade offer on your Steam account.
If you were suspended in fraud and/or money laundering by us, you need to make an additional verification. csdigistore Market needs to collect and verify your personal data to meet the legal requirements of the Know Your Customer (KYC) regulations.
KYC is a well-known process required by international regulators and is implemented for the safety of your assets and fraud prevention. This is a necessary procedure to prevent individuals from participating in money laundering and other economic offenses. Your information will be stored securely and will not be shared with anyone
If your KYC was rejected and you have additional questions – contact the Support Team. In case your account is banned due to failed KYC procedure funds from the top-up will be refunded to the payment instrument used.